Privacy Policy
Last updated: April 9, 2026
MowAtlas ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number when you create an account
- Service addresses you add to your account
- Payment information processed securely through Stripe
- Job details, notes, and completion photos
- Reviews and ratings you submit
- Communications with us through support channels
We also collect information automatically when you use our app, including device information, app usage data, and push notification tokens for service updates.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Connect customers with lawn care contractors
- Process payments and send receipts
- Send job status notifications and service updates
- Improve our platform and develop new features
- Respond to your questions and provide customer support
- Comply with legal obligations
3. Information Sharing
We share your information only in the following circumstances:
- Between users: Customers and contractors see necessary information to complete a service (name, address, job details)
- Stripe: Payment information is processed by Stripe in accordance with their privacy policy
- Firebase: Push notifications are delivered through Google Firebase
- Legal requirements: When required by law or to protect rights and safety
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures including encrypted passwords (bcrypt), HTTPS for all data transmission, and secure cloud storage. Payment data is handled entirely by Stripe and never stored on our servers.
5. Data Retention
We retain your account information for as long as your account is active. You may request deletion of your account and associated data by contacting us at [email protected].
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at [email protected].
7. Push Notifications
We send push notifications for job updates (accepted, started, completed), contractor arrival alerts, and recurring service reminders. You can disable push notifications in your device settings at any time.
8. Children's Privacy
MowAtlas is not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email.